Contact Us – Please see our Access Contact Us page for details
Booking Information – Join our Access Membership Scheme to enable online booking for accessible seats, register for any available Access concessions and, for certain customers, reserve Personal Assistant tickets. Details on how to book Access tickets online are on our Booking With ATG Access Membership page.
Cloakroom – Suitcases, bulky items and folded bikes only. Limited space available.
Access Parking – The nearest car parking location is Q park Leicester Square.
Step Free Access and Wheelchairs
We have bars on every level and we also offer an at seat service, menus are available at the seats or online.
Seats that have level access are in the dress circle. We have 2 wheelchair positions in the dress circle, if you wish to transfer to a theatre seat and those seats are row E/F in the dress circle and we can store wheelchairs. There are 8-10 steps down in the dress circle down from row F to row A with no handrails should you book further forward.
Our seats are 49cm wide and 46cm deep (please allow 1-3cm discrepancy as our seats are rather old) and all seats have fixed arm rests. We have no seats that have no arm rests
Accessible toilets – Our accessible bathroom is located in our theatre’s foyer.
Access Performances – All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.
Visual Impairment Services – Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page. We recommend seats in the Stalls for customers who require a closer view of the stage. For Audio Described shows please sit in the stalls area no further back that row M. Touch Tours may also be available to accompany Audio Described performances; this will be advertised on the web or brochure page for each show.
Hearing Impairment Services – Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Impairment Services page. Our venue has a Mobile Connect system. We recommend that you sit in seats located in the Stalls no further back than row M. For our Captioned or British Sign Language performances we recommend seats in the Dress Circle as our captioned boxes/interpreter (show dependent) will be located in our boxes. Please contact our venue if you would like more information.
Useful Links – For any resources such as Symbol Resources or links to our Euan’s Guide page, please see our Additional Resources. Email haroldpintermanagement@theambassasdors.com for a copy of our Visual Story which is designed to show what will happen when you visit us, to assist customers who are autistic or who would otherwise benefit from preparing for the visit.
Further Information and Questions – Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.
